Career Opportunities at ESET

Department: Office of the CEO
Location: San Diego, CA
Reports to: Director of Human Resources

Summary:
The Lead Receptionist provides general office support with a variety of clerical activities and related tasks. The Lead Receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, requisition of supplies as well as additional clerical duties. The incumbent will provide lead direction to other receptionists on staff.

Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Respond to inquiries from Receptionists and provide direction when appropriate
• Receive, direct, and relay telephone messages
• Assist in the planning and preparation of meetings, conferences, and conference telephone calls
• Respond to public inquiries
• Provide word-processing and clerical support
• Greet, assist, and/or direct visitors
• Assists in the ordering, receiving, stocking, and distribution of office supplies
• Operates standard office equipment including:
  • computer/printer
  • photocopy machine
  • calculator
  • facsimile machine
• Receives and signs for courier deliveries and notifies appropriate personnel that packages have arrived
• May assist the Office of the CEO with spreadsheets and documents
• Assists recruiting in setting up interview folders and other scheduling activities

Qualifications:

• Experience: Five to seven years experience providing clerical support. Two to three years in a lead capacity preferred
• Education: High School Diploma or equivalent

Knowledge, Skills, and Abilities:

• Skill in being organized or following a systematic method of performing a task
• Ability to take care of the customers' needs while following company procedures
• Ability to exhibit a cheerful demeanor toward others
• Ability to be truthful and be seen as credible in the workplace
• Ability to act calmly under stress and strain, and not be hasty or impetuous
• Ability to be held accountable or answerable for one's conduct
• Ability to communicate effectively with others verbally and in writing
• Ability to perform work accurately and thoroughly
• Ability to oversee the work of others
• Knowledge of and experience with Microsoft Office including Word, Excel, Power Point, and Outlook
• Ability to work independently on assigned tasks as well as to accept and provide direction on given assignments